Terms & conditions

Terms of use

By downloading, browsing, accessing or using this mobile application "Porte Chai", you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time, without prior notice. However, we try our best to inform the users about any update. All changes are effective immediately when we post them. We will notify you via email of any material changes to the Terms of Use. You are required to agree to the changes to the Terms of Use prior to further use of the Porte Chai platform. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the Mobile Application and your use of the services offered on the Mobile Application. Continued use of the Mobile Application will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.


In these Terms and Conditions of Use, the following capitalised terms shall have the following meanings, except where the context otherwise requires:

"Register" means to create an Account on the Mobile Application and "Login" means after creating account way to the entrance in the app.

"Learners" refers to any entity who intends to post problems and also search mentors, call on Porte Chai.

"Mentors refers to any entity who will get problem lists that according to their subjects.

"Privacy Policy" means the privacy policy set out in the link here: https://portechai.com/privacy.html


Porte Chai acts as an on-demand learning platform to allow members who comply with policies to education services at the rates set by Mentors. It is directly involved in the transaction between Learners & Mentors. As a result, the Web/App has no control over the truth and accuracy, quality, safety, morality or legality of any aspect of the services offered by members and member-generated content. We encourage members to review their respective services.

You agree that is an on-demand platform according to your choice and as such is not responsible or liable for any content, for example, data, text, information, member names, phone number, graphics, images, photographs, profiles, items, and links posted by members, other members, or outside parties on. You use the service at your own risk.


Our services may only be used by individuals who can legally binding contracts under applicable law. If you are registering as a business entity, you represent that you have the authority to bind the entity to this Agreement. Persons under the age of 18 can use our services only in conjunction with and under the supervision of their parents or guardians.


To get access to services, Porte Chai Users must create and manage a corresponding profile. The platform Users must conscientiously fulfill their commitments. In this way, these general conditions of use should be considered in terms of the conscientious implementation of one’s commitments.

Users are responsible for the accuracy of the information they give and hence must provide accurate information. Porte Chai reserves the right to verify any information provided by the Users.

Any personal information in the profile can be edited.

Use as a learner

To create a learner account, you must fill in the following data: Full name, living area, email, password, phone no.

Use as a mentor

A mentor will be signed up by Porte Chai and will be provided with his/her credentials. In addition to the above information, the mentor must provide the following details:

  • University Name
  • Department
  • 3 Subjects that s/he wants to educate
  • Hourly charge

The Learner/Mentor must give accurate and reliable information about his/her education, and others. Porte Chai evaluates the relevance of the profile information the learners/mentor provides.

Upon providing false/incorrect information, the learner/mentor will be accountable and obliged to accept any decision taken by Porte Chai.

Porte Chai's Services

Services that Porte Chai will provide will have to be regarded with discretion by the Users on Porte Chai. Porte Chai cannot and will not be held to be liable for questionable outcomes produced from its services. Porte Chai will provide matching services acting on the information provided Users under the assumption that all information from both User parties on the platform are correct and whole.

To learner

Porte Chai will enable the learner to post problems with his/her requirements. The Problem post included with regarding subjects, details. The learner can also search for mentors according to his/her choice. Then the learner will call his/her mentors and fix the meeting place for education. When they meet on a place learner sent a notification to mentors to open a timer. Mentor open the timer and start to provide education. After getting an education learner will pay mentors his/her payable amount. After that learner reviewed the mentor.

To Mentor

Mentors will be able to fill out their profiles with relevant information on Porte Chai. They can choose the problems that learners post from their side.

Prices (tariffs) and payment

Porte Chai reserves the sole right to set a price on any value provided on the platform, and also change the value of the price without notice. The prices will not be negotiable in any circumstances whatsoever. Learners/Mentors will have to pay a subscription fee to be able to act on the platform. For the beta version, it’s not applicable for all.


Porte Chai does not control the information provided by other users that are made available through our system. You may find other user's information to be offensive, harmful, inaccurate, or deceptive. Please use caution, common sense, and practice safe trading when using the platform. Please note that there are also risks of dealing with underage persons or people acting under false pretense. By using this platform, you agree to accept such risks and we are not responsible for the acts or omissions of users on the platform.

Users are responsible for the accuracy of the information they give and hence must provide accurate information. Porte Chai reserves the right to verify any information provided by the Users.

Information you provide is defined by any information you provide to us or other users in the registration, offering or posting process, in any public message area or through any email feature.

You are solely responsible for your information, and we act as a passive conduit for your online distribution and publication of your information. Information you provide or any requests and services you post on the Site shall not: (1) be false, inaccurate or misleading; (2) be fraudulent; (3) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (4) violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising); (5) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (6) be obscene (7) contain any viruses or other computer programming routines that may damage, detrimentally interfere with, intercept or expropriate any system, data or personal information; (8) create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; (9) link directly or indirectly to or include descriptions of goods or services that: are prohibited under this Agreement; You may not post any request on the Site (or consummate any transaction that was initiated using our service) that could cause us to violate any applicable law, statute, ordinance or regulation. Neither you, Mentors nor Service Requesters/Learners) may manipulate the price (offer) of any item nor may you interfere with other user's postings or transactions. We may suspend or terminate your account if we suspect any, without limiting to, any of the above. Enable us to use the information you supply us with, so that we are not violating any rights you might have in that information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights (but no other rights) you have in your information, in any media now known or not currently known. We will only use your information in accordance with our Privacy Policy. Information on the Site is proprietary or is licensed to Porte Chai by our users or third parties. You agree that you will not use any software or other automated means to access the Site for any purpose without our express written permission.

Intellectual property rights

All editorial content, information, phone number, location, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks on the mobile application and website are protected by copyright laws and/or other laws and/or international treaties, and belong to us and/or our suppliers, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcast or circulated whether in whole or in part, unless expressly permitted by us and/or our suppliers, as the case may be.

Nothing contained on the mobile application should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Mobile Application without our written permission. Misuse of any trademarks or any other content displayed on the mobile application is prohibited.

We will not hesitate to take legal action against any unauthorized usage of our trademarks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trademarks of their respective owners.


We may limit your activity, immediately remove your offers or request postings, issue a warning to our community of your actions, suspend or terminate your membership and refuse to provide our services to you if:

  • you breach this Agreement or the documents it incorporates by reference;
  • we are unable to verify or authenticate any information to us;
  • we believe that your actions may cause financial loss or legal liability for you, our users or us.


Porte Chai does not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. If you object to your information being transferred or used in this way, please do not use our services.

Disclaimer of warranty

We (including but not limited to other parties involved in the design, development, and maintenance of the site), provide our site and services "as is" and without any warranty or condition, express, implied or statuy. We including but not limited to other parties involved in the design, development, and maintenance of the site), specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.


In no event shall we, nor other party involved in the design, development, and maintenance of the site), be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising, including negligence).


The following points constitute the code of conduct on Porte Chai. They are to be complied by the Users in full, or else the Users risk account suspension.

  • Users must abstain from using profanity in language while providing information or writing reviews.
  • Users are expected to be honest in intentions throughout their User journey. This stipulates providing correct information to Porte Chai and all its Users, i.e., abstaining from posting spam job posts and filling out dummy mentor profiles.


The operation of this platform may be interfered with by numerous factors outside of our control. We make no warranty regarding any goods or services purchased or received through the platform, or any mutual transactions individuals entered through the platform. We are not responsible for any liability related to the completion and/or payment for services or goods listed on our site. Any questions, complaints or claims related to the completion and/or payment for services or goods should be directed to the corresponding Mentor.


We may periodically make changes to the contents of the Mobile Application, including the descriptions and prices of goods and services advertised, at any time and without prior notice. We assume no liability or responsibility for any errors or omissions in the content of the Mobile Application.

We reserve the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the Mobile Application and shall take effect from the date of such posting. You are advised to review these terms and conditions periodically as they are binding upon you.


By accessing the Mobile Application both you and we agree that the laws of the Republic of Bangladesh, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of the Mobile Application.

You accept and agree that both you and we shall submit to the exclusive jurisdiction of the courts of the Republic of Bangladesh in respect of any dispute arising out of and/or in connection with these Terms and Conditions of Use.